Alicia surpassed my expectations in every way. She was very knowledgeable about the entire process - from preparing my home for sale to listing, showing, selling, and closing. I've never worked with anyone, in any capacity, who replies to my questions and concerns so quickly and efficiently. Buying & selling your home is a very significant part of life, and I felt like Alicia was not only there for me (even emotionally), but that she truly cared about what I was doing, why, and my future plans. She is professional, hard-working, and caring. I highly recommend her as your agent for selling your home and/or finding a new place to relax and call home in West Michigan.