My wife, Grace, and I first met Michelle by expressing interest in a home on Zillow. Initially we were cautious about revealing too much about our situation to someone who was physically in northwest Michigan while we were still in central Texas. In fact, Michelle is a great representative both long distance and in person. She has been a complete help to us acting as our agent, representative and negotiating ally for the eventual purchase of a new home. In representing us to the developer, she has been attentive to detail, careful to act in our best interest, ready to ask difficult questions and willing to coach us when our own “good” ideas simply lacked enough thought. Both on the phone and in person, she has been available, cheerful, and willing to get back to us on busy days. Several times during the past weeks, Grace has exclaimed “I’m so glad we have Michelle representing us.” I completely agree.