Jay had a quick response time to any questions we had. He made fast work of getting us in to look at the houses we were interested in. We felt like a priority. The house that we ended up buying was owned by the city, and Jay was an excellent middleman for us, often communicating with the people at the city and trying to figure things out for us. The purchase process was difficult, but I'm so glad that we had Jay as our realtor to help us through it.